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Color Help

Simply select one of our 4 Color Options:

Purchase a Color Ring

Color Ring on Loan Program

Complimentary Color Analysis

Free Color Charts and Swatches Online

If you still have a question about matching your color, please email us at We usually reply within 1 business day. If you need immediate help please call during business hours (8:30am - 6:00pm CST) at 1-800-581-8206 (press option 3 for color help).

COLOR TIP: When selecting a color, keep in mind, an exact match may not be possible. Try blending a color that is slightly lighter or darker than your own hair, as it is likely to look more natural and will add depth and variance to your color.

Option 1: Purchase a Color Ring | to the top

Buying a color ring has never been more affordable! This is a great option for frequent hair extension and hairpiece wearers, and makes changing colors a breeze. It is also fun to share with friends and family.

Option 2: Color Ring on Loan Program | to the top

Don't want to buy a color ring? Get one on loan! has made viewing a color ring easy with our "Color Ring on Loan Program!" You can be assured that your new hair extension and/or hairpiece will be exactly the color you want.

Here's how it works:
1. Choose one or more color ring(s) from the brand(s) you desire. Add the color ring(s) to your shopping cart.
2. Pay for the color ring(s) with your credit card. (This transaction is simply a deposit payment to ensure that the color ring(s) will be returned to us).
3. Return the color ring(s) within 10 days of receipt.

Upon receipt of the color ring we will refund the cost of the ring, less the shipping cost, as a store credit only. The store credit will remain on file and can be redeemed at anytime. (To redeem your store credit please call; 1-800-581-2001 (option 1) mention your credit when you place your order.)

Please make sure that the color ring(s) is returned complete. Swatches are numbered on each color ring and counted upon return. If swatches are missing from ring, be advised that you have purchased that color ring and lost the right to be refunded on your deposit. If you decide to keep the color ring, you may do so by calling or emailing us or simply by keeping the color ring past the 10 day time frame.

Option 3: Complimentary Color Analysis | to the top

If you need the help of a qualified color specialist, send a hair sample or a piece of fiber from your favorite hair extension or hairpiece and let a professional find the perfect color blend for you. Finding the perfect color for you is easy with us. Send us a hair sample and let us find the perfect color match for your hair.

 Click Here   to view our Hair Sample Form for printing.

In case you are unable to view our Hair Sample Form, you can download Adobe Acrobat Reader:

Get Acrobat Reader!

Send your sample sheet and payment to:
Beauty & Hair Secrets
attn: Extension Color Analysis Dept.
2501 Oak Lawn Ave. Suite 400
Dallas, Texas 75219 - USA

We will contact you once your color match is determined. Upon your approval, your order will be processed and sent directly to you.

Option 4: Free Color Charts and Swatches Online | to the top

Color Charts or color descriptions are posted online for most of our brands, for your convenience. Select your item then simply click on the color chart icon and a new window opens up to display a color chart or description.
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