Color Help

3 Color Options

If you still have a question about matching your color, please email us at We usually reply within 1 business day. If you need immediate help please call during business hours (8:30am - 6:00pm CST) at 1-800-581-8206 (press option 3 for color help).

COLOR TIP: When selecting a color, keep in mind, an exact match may not be possible. Try blending a color that is slightly lighter or darker than your own hair, as it is likely to look more natural and will add depth and variance to your color.

Option 1: Purchase a Color Ring

Buying a color ring has never been more affordable! This is a great option for frequent hair extension and hairpiece wearers, and makes changing colors a breeze. It is also fun to share with friends and family.

Option 2: Color Ring on Loan Program

Don't want to buy a color ring? Get one on loan! has made viewing a color ring easy with our "Color Ring on Loan Program!" You can be assured that your new hair extension and/or hairpiece will be exactly the color you want.

Here's how it works:
1.  Choose one or more color ring(s) from the brand(s) you desire. Add the color ring(s) to your shopping cart.
2.  Pay for the color ring(s) with your credit card. (This transaction is simply a deposit payment to ensure that the color ring(s) will be returned to us).
3.  Return the color ring(s) within 10 days of receipt.

Upon receipt of the color ring we will refund the cost of the ring, less the shipping cost, as a store credit only. The store credit will remain on file and can be redeemed at anytime. (To redeem your store credit please call; 1-800-581-2001 (option 1) mention your credit when you place your order.)

Please make sure that the color ring(s) is returned complete. Swatches are numbered on each color ring and counted upon return. If swatches are missing from ring, be advised that you have purchased that color ring and lost the right to be refunded on your deposit. If you decide to keep the color ring, you may do so by calling or emailing us or simply by keeping the color ring past the 10 day time frame.

Option 3: Free Color Charts and Swatches Online

Color Charts or color descriptions are posted online for most of our brands, for your convenience. Select your item then simply click on the color chart icon and a new window opens up to display a color chart or description.Complimentary Color Analysis